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KIADHD v2 has been released

All new features: Info on how to update right here: viewtopic.php?f=18&t=2753

[Support] KDEN v2 - HOW TO UPGRADE

Official Support Forum

KDEN v2 - HOW TO UPGRADE

Postby Mir // FlightBeam » Thu Oct 19, 2017 6:30 pm

Hi Folks,

Version 2.0 is out. PLEASE READ CAREFULLY!!!

IF YOU HAVE ALREADY PURCHASED AND INSTALLED KDEN IN THE PAST


FIRST REMOVE THE OLD VERSION PROPERLY
-- Open the Addon Manager in your sim, DE-ACTIVATE KDEN
-- Uninstall KDEN using the Windows Add or Remove Programs. (should be titled "Flightbeam Denver Intl HD" or similar)


NEXT, INSTALL THE NEW VERSION
-- Go to: http://store2.esellerate.net/store/support/
-- On the right, insert your KDEN order number, and email associated with the order.
-- Then click the Re-download link. It's right here:
file.jpg


-- If you don't see that redownload link, you probably purchased it inside the FSDT Add-on Manager, read below
-- KEEP your download file!! You only have a limited number of downloads.
-- Install as usual. You may.. or may not be asked for your serial number. You can use your existing serial. (that is also found on the same Esellerate page, click "Receipt".
-- Configure and Fly!


IF YOU HAVE ALREADY PURCHASED KDEN IN THE PAST THROUGH THE ADDON MANAGER

You will not see a Re-download section in your Esellerate support page. Instead, click on "View Receipt" and there will be a download link there.

IF YOU HAVE ALREADY PURCHASED KDEN THROUGH PCAVIATOR

You should be able to re-download the new update through PCAviator's store by logging in.
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Re: KDEN v2 - HOW TO UPGRADE

Postby AaronMyers » Thu Oct 19, 2017 7:37 pm

Thanks Mir, the dynamic lighting is wonderful!
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Re: KDEN v2 - HOW TO UPGRADE

Postby tangjuice81 » Thu Oct 19, 2017 7:40 pm

I don't have either the option to download from esellerate or from the download manager. I deactivated the scenery and uninstalled it and no joy. Help appreciated.
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Re: KDEN v2 - HOW TO UPGRADE

Postby Mir // FlightBeam » Thu Oct 19, 2017 7:56 pm

tangjuice81 wrote:I don't have either the option to download from esellerate or from the download manager. I deactivated the scenery and uninstalled it and no joy. Help appreciated.


Did you enter the correct order number and email on the Esellerate page?
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Re: KDEN v2 - HOW TO UPGRADE

Postby tangjuice81 » Thu Oct 19, 2017 8:18 pm

Yes Sir I did.
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Re: KDEN v2 - HOW TO UPGRADE

Postby ffm777 » Thu Oct 19, 2017 10:10 pm

How can I update if I bought KDEN through a third-party vendor (in my case PCAviator)?
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Re: KDEN v2 - HOW TO UPGRADE

Postby tangjuice81 » Fri Oct 20, 2017 3:21 am

I got it thanks. It's working now.
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Re: KDEN v2 - HOW TO UPGRADE

Postby aerobird » Fri Oct 20, 2017 6:50 am

ffm777 wrote:How can I update if I bought KDEN through a third-party vendor (in my case PCAviator)?

Same here, bought from PC Aviator, cant get new installer.
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Re: KDEN v2 - HOW TO UPGRADE

Postby Mir // FlightBeam » Fri Oct 20, 2017 6:55 am

If you purchased from a 3rd party vendor, contact support@flightbeam.net with proof of your order
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Re: KDEN v2 - HOW TO UPGRADE

Postby aerobird » Fri Oct 20, 2017 7:00 am

Mir // FlightBeam wrote:If you purchased from a 3rd party vendor, contact support@flightbeam.net with proof of your order

Thanks. Message sent.
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Re: KDEN v2 - HOW TO UPGRADE

Postby ffm777 » Fri Oct 20, 2017 7:18 am

Thanks! Mail with receipt sent.
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Re: KDEN v2 - HOW TO UPGRADE

Postby Mir // FlightBeam » Fri Oct 20, 2017 8:27 am

Hi folks, just a reminder, please be sure to read the instructions. The support inbox is flooded with folks who didn't spend time reading instructions and we simply repeat the same steps to update.

Once again you can get ALL your order information right here, it's also linked from our support page: http://store2.esellerate.net/store/support/

Most common mistakes:

- Wrong order number entered
- Customer doesn't know his order number (you can get all your order number emailed from that page)
- Wrong email entered (enter the email you used when you ordered)
- Serial number entered incorrectly: If it doesnt work, don't copy-paste. Enter manually
- You do not need to order KDEN again if you already own KDEN
- Purchasers from 3rd party vendors are not providing proof of purchase (you will receive no reply)
- You need to access your Esellerate order page to download the following products: KMSP, KSFOHD, KDEN.
- The following products still use Addon Manager and their download is found on our downloads page: KPHX, KIAD
- Accounts with shared serial numbers and shared downloads get banned without notice, we've had to do this several times already. ALL activations/downloads are logged via IP
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Re: KDEN v2 - HOW TO UPGRADE

Postby tangjuice81 » Fri Oct 20, 2017 2:11 pm

Mir // FlightBeam wrote:Hi folks, just a reminder, please be sure to read the instructions. The support inbox is flooded with folks who didn't spend time reading instructions and we simply repeat the same steps to update.

Once again you can get ALL your order information right here, it's also linked from our support page: http://store2.esellerate.net/store/support/

Most common mistakes:

- Wrong order number entered
- Customer doesn't know his order number (you can get all your order number emailed from that page)
- Wrong email entered (enter the email you used when you ordered)
- Serial number entered incorrectly: If it doesnt work, don't copy-paste. Enter manually
- You do not need to order KDEN again if you already own KDEN
- Purchasers from 3rd party vendors are not providing proof of purchase (you will receive no reply)
- You need to access your Esellerate order page to download the following products: KMSP, KSFOHD, KDEN.
- The following products still use Addon Manager and their download is found on our downloads page: KPHX, KIAD
- Accounts with shared serial numbers and shared downloads get banned without notice, we've had to do this several times already. ALL activations/downloads are logged via IP


I fell to these common mistakes: not just reading but copy and pasting the wrong order number. Man I'm a idiot! :oops:
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Re: KDEN v2 - HOW TO UPGRADE

Postby XCLTM3 » Sat Oct 21, 2017 1:55 am

Hi Mir,

I purchased my KDEN via PC Aviator Australia and have sent you the necessary details via email.
Steve
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Re: KDEN v2 - HOW TO UPGRADE

Postby itsahemi » Sat Oct 21, 2017 10:02 am

Do we still have to use the compatibility files for FTX?
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Re: KDEN v2 - HOW TO UPGRADE

Postby itsahemi » Sat Oct 21, 2017 10:07 am

Never-mind I see it in the manager.
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Re: KDEN v2 - HOW TO UPGRADE

Postby bob34 » Mon Oct 23, 2017 4:03 pm

Wow. Thank you for the upgrade. That was very generous.

Really appreciated.

Bob Donovan
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Re: KDEN v2 - HOW TO UPGRADE

Postby BuddyDog » Tue Oct 24, 2017 2:57 pm

Thanks for updating KDEN. I love the current version.

OK, I have a question. In your instructions, you advise to "deactivate" KDEN in the P3D add-on files. Do you do that by just deleting the entire file or is there something I need to enter in the .xml to do that?

Thank you!

My reading comprehension must be going. I open up P3D, go to the COATL add-on manager and deactivate it there, then uninstall the old, correct?
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Re: KDEN v2 - HOW TO UPGRADE

Postby sticky1202 » Wed Oct 25, 2017 3:21 am

I did it through the scenery library option in the sim.

Jim
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Re: KDEN v2 - HOW TO UPGRADE

Postby Mir // FlightBeam » Wed Oct 25, 2017 8:07 am

By De-activating, it means open the Addon Manager, select KDEN and de-activate.
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Re: KDEN v2 - HOW TO UPGRADE

Postby walterg74 » Fri Oct 27, 2017 3:28 pm

Stupid question, but unlike KSFO, which said "download KSFOHDv2", this one does not say it's v2... Is that still right?
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Re: KDEN v2 - HOW TO UPGRADE

Postby Kevin » Sat Oct 28, 2017 9:59 pm

walterg74 wrote:Stupid question, but unlike KSFO, which said "download KSFOHDv2", this one does not say it's v2... Is that still right?

Appears to be correct. Once you download the installer, when you highlight the installer with your mouse, it shows version 2.0.0.45.
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Re: KDEN v2 - HOW TO UPGRADE

Postby walterg74 » Sun Oct 29, 2017 3:37 am

Kevin wrote:
walterg74 wrote:Stupid question, but unlike KSFO, which said "download KSFOHDv2", this one does not say it's v2... Is that still right?

Appears to be correct. Once you download the installer, when you highlight the installer with your mouse, it shows version 2.0.0.45.



Thanks!
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Re: KDEN v2 - HOW TO UPGRADE

Postby Firecapt » Fri Nov 17, 2017 4:27 am

okay , this may be a dumb question but in the Flightbeem manager after the upgrade I still see a " now Avialable" banner on the KDEN icon. I followed the instructions to the letter.
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